Enable preference cookies to be able to use automatic translations
Many actors in the wellbeing services county provide support for using e-services. They can help you with phones, computers and other digital devices. This is called digital support.
Digital support is offered to anyone who needs help with, for example, using Maisa, installing applications or using a computer. Each digital support provider defines what kind of support they offer.
You can find the actors providing digital support on this page.
Kerava library offers support for the use of mobile devices, laptops and various digital services. The support is provided by students at Vocational School Keuda and by Enter ry. Learn more about the digital support provided by Kerava library on their website (in Finnish).
Enter ry offers personal and free guidance on the use of computers, tablets and mobile phones in Central Uusimaa. Learn more on the website of Enter ry (in Finnish).
Kerava Opisto is a local adult education centre that offers courses on digital skills that make everyday life easier. Their course offering consists mainly of basic level courses. The courses can teach you, for example, how to use different smart-phone functions and how to strengthen your digital skills on the computer.
Learn more on the website of Kerava Opisto.
Katupappila is a meeting place that offers digital support on Fridays on even-numbered weeks from 11.00 to 12.30. You can get help with mobile phones, computers and other digital challenges.
Explore the activities of Katupappila (in Finnish).
The City of Vantaa provides support for the use of online services and digital devices. Advice and guidance are provided by public operators and organisations. Services provided by the city and organisations are free of charge.
You can find more information about the support providers on the City of Vantaa's website.
Digital support events are organised in Vantaa. You can find them on Vantaa Event Calendar with the search term “digi”.
Vantaa Info provides general guidance on the services of the City of Vantaa and its partners, as well as support for applying for the services. This includes the use of e-services. Learn more on the City of Vantaa's website.
Vantaa Info provides digital support by phone and by e-mail as well as at their services points in Myyrmäki and Tikkurila.
Click here to visit the website of Vantaa Info in Myyrmäki.
Click here to visit the website of Vantaa Info in Tikkurila.
Public Service Info is an advice service that helps citizens use the services of public authorities. The service aims to raise awareness of public administration services and make it easier to use them. The service is provided by the Digital and Population Data Services Agency (DVV). Learn more about the services of Public Service Info on their website.
The Social Insurance Institution of Finland (Kela) offers digital support by phone and at their customer service points. Kela provides advice on, for example, how to fill in online applications, send attachments and check decisions.
Digital support | Kela
Tips for using Maisa:
Frequently asked questions about Maisa
MyKanta online school provides information on MyKanta, its features and the benefits of using it.
MyKanta online school - Citizens - Kanta.fi
SeniorSurf offers digital support for senior citizens remotely on your phone or computer.
Remote digital support for seniors — SeniorSurf
The Verkosta virtaa programme of the Central Association of Finnish Pensioners EKL offers remote digital support regardless of where you live (in Finnish).
The Suomi.fi website has general information on digital support.
Click here to visit the website.