Service needs assessment (social work and child welfare for families with children)

The route to the main entrance

• The 3 accessible parking spaces are located outdoors under 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
• The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
• The route to the entrance is smooth and sufficiently wide and illuminated.

The main entrance

• The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
• The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens easily manually.
• The entrance has thresholds over 2 cm high.

In the facility

• The customer service point is located on floor 3.
• For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift cannot be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
• The customer service point has thresholds over 2 cm high.
• The doors in the customer service point stand out clearly. The glass doors have contrast markings.
• The waiting room of the customer service point has no queue number system. The waiting room has chairs.
• The customer service point has an accessible toilet on the same floor.