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Open care and substitute care require a client relationship with child welfare services. The client relationship with open care begins with a service needs assessment or urgent child welfare measures. The child's client relationship with child welfare services is based on a social worker's assessment and does not require the consent of the child and/or guardians.
The client relationship with substitute care begins when the child is taken into care. The client relationship with child welfare services is based on the Child Welfare Act, which guides and defines the work.
You can contact the emergency child welfare service if you feel that the health and development of a child close to you are endangered by the child's growth environment or their own behaviour. The emergency service will assess the urgency of the matter and the follow-up measures together with you. You can reach the emergency child welfare service during office hours at 09 4191 5500.
Social workers handle the affairs of children and young people. They identify the need for help through interviews, home visits and expert opinions. You can turn to the services if you need help to resolve your situation as well as advice, guidance and support.
Vernissakatu 401300VantaaFinland
Jönsaksentie 401600VantaaFinland
Emergency services for families with children and child welfare, tel. 09 4191 5500, Mon-Fri 8.00-16.00.
The emergency services are centrally responsible for emergency social work for families with children and child welfare in the wellbeing services county of Vantaa and Kerava during office hours.
The emergency services receive child welfare notifications and contacts concerning children and young people in accordance with the Social Welfare Act and deals with urgent child welfare matters during office hours. Please contact us if you need urgent advice on the situation of a child, young person or family or if the situation needs to be assessed immediately.
We also provide advice on the phone to other authorities and partners.
Vernissakatu 8 C01300VantaaFinland
Vernissakatu 6, 4. floor01300VantaaFinland
Vernissakatu 801300VantaaFinland
Sometimes the resources of the family are not enough to ensure the growth and development of a child or young person. In such case, the upbringing of a child can be organised outside the home. The child or young person can be placed either with a family or in a child welfare institution.
Family care means organising the care and upbringing of a child in a foster home. Family carers of children and young people are also called foster parents.
Kielotie 7 A01300VantaaFinland
After-care supports young people as they transition to independent living. Support is also provided to those who are moving home to live with their parents.
You can access the service by visiting our service point in Tikkurila, Vantaa, at Kielotie 7A (4th floor) and leave a contact request through the security guard. You may also visit our service point in Sampola, Kerava, at Kultasepänkatu 7 (3rd floor) and leave a contact request through the caretaker.
Kielotie 7 A, 4. floor01300VantaaFinland
Neuvontanumero: – Mon, Thu 12.00-14.00 – Tue-Wed, Fri closed – Sat-Sun closed
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