Skip to main content

Support menu

  • Services
  • News
  • Suomeksi
  • På svenska

Enable preference cookies to be able to use automatic translations

Select Language
Back to front page
Wellbeing services county
of Vantaa and Kerava

Languages

  • Suomeksi
  • På svenska

Enable preference cookies to be able to use automatic translations

Select Language

Menu

Current menu level items
  • Home
    • Emergency and rescue services
      Emergency and rescue services
      • First aid and emergency services
      • Medical Helpline opens in new window, links to another website
      • Rescue services opens in new window, links to another website
      • Social and crisis emergency services
      • Emergency oral health care
    • Health services
      Health services
      • Health Centers
      • Contraception clinic
      • Mental health and substance abuse services
      • Oral health care
      • Vaccinations
    • Social services for adults
      Social services for adults
      • Housing services
      • Social services supporting integration
      • Services for People with Disabilities
      • Counselling in adult social work
      • Supplementary and preventive social assistance
    • Services for Children, Youth, and Families
      Services for Children, Youth, and Families
      • Neuvolat ja lapsen kasvun tuki
      • Student Welfare Services
      • Lasten ja nuorten mielen hyvinvointi
      • Lastensuojelu
      • Tukea lapsiperheiden arkeen
      • Tukea parisuhteeseen ja eroon
    • Ikääntyneiden palvelut
      Ikääntyneiden palvelut
      • Senior counselling
      • Support for living at home
      • Service housing
      • Applying for Elderly Services
      • Informal care
      • Stay Well in Retirement
    • Rehabilitation
      Rehabilitation
      • Assistive equipment services
      • Medical supplies distribution
      • Speech therapy for adults
    • Use our services online
      • Click symptom (Klinik) opens in new window, links to another website
      • Maisa opens in new window, links to another website
      • Therapy navigator opens in new window, links to another website
      • Wellbeing Services
      • Customer fees

Support

Support menu

  • Services
  • News
  • Home
  • Use our services online

Use our services online

Here you will find the online services of the wellbeing services county. Please note that all services are not available online. You can find the phone numbers of the services on the service pages.

Services

Klikkaa oire – online symptom checker

For non-urgent matters, you can use our online symptom checker to contact a health centre, dental clinic or contraceptive clinic. You can also use the service to renew your prescriptions. We will contact you either by phone or text message within one working day.

Klikkaa oire – online symptom checker opens in new window, links to another website

Maisa

Maisa allows you to track and receive information about your health securely via an internet browser or mobile device. If you need non-urgent care, please fill in the online symptom checker (Klikkaa oire) or contact us by phone during office hours.

Maisa opens in new window, links to another website

Therapy Navigator

Therapy Navigator is an online symptom checker that provides its user with information about the need for mental health and substance abuse services and instructions for applying for them.

Therapy Navigator opens in new window, links to another website

Vakeomatesti.fi

Do you suspect a sexually transmitted disease? You can now take a chlamydia and gonorrhea test reliably at home. You need a bank or mobile ID to use the service. The service is intended for Vantaa and Kerava residents who are over the age of 16.

Vakeomatesti.fi opens in new window, links to another website

Client fees

If you have questions about client fees or an invoice you have received, please contact us via our e-service channel.

E-services opens in new window, links to another website

Chat for social counselling for adults

In the social counselling for adults, you can get guidance and advice on social services, applying for benefits or allowances and related issues.

Chat for social services counselling for adults opens in new window, links to another website

Chat for guidance and advice for children, young people and families

You can call the counselling service for families with children with a low threshold and ask question about everyday life with children, raising children or parenting. The chat is open on Mondays 13–15 and on Thursdays 9 –12.

Counselling and guidance opens in new window, links to another website

Data requests

You can request through the online service for instance your patient data, log data from different systems or party´s data request on document concerning you.

Data requests opens in new window, links to another website

Give us feedback

We have an online, real-time client feedback system where you can give us feedback on the care or service you receive.

Give us feedback opens in new window, links to another website

Need support with e-services?

Click here to see all digital support providers in the wellbeing services county of Vantaa and Kerava.

Back to top
Back to front page
Wellbeing services county
of Vantaa and Kerava

Info

Vaihde

puh. 09419191
ma-pe klo 8-17

Kirjaamo

kirjaamo@vakehyva.fi
Kirjaamo, PL 1000, 01088 Vantaan ja Keravan hyvinvointialue

Quick links

  • Careers
  • Press and media services
  • Puhelinvaihde
  • Yhteistyötahoille
  • Tietoa meistä

See also

  • Anna palautetta
  • Client charges in healthcare and social welfare
  • Contact information
  • Palvelut
  • Service units

Social media

  • Facebook opens in new window, links to another website
  • Instagram opens in new window, links to another website
  • LinkedIn opens in new window, links to another website
  • X opens in new window, links to another website
  • Youtube opens in new window, links to another website

Footer menu

  • Processing of personal data
  • Saavutettavuus
  • Tietoa sivusta
  • Tietopyynnöt
  • Väärinkäytösilmoitus
  • Asiakirjajulkisuus
© City of Vake 2025