The route to the entrance is smooth and sufficiently wide.
The main entrance
The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
The entrance has thresholds over 2 cm high.
In the facility
The customer service point is located on the same floor as the entrance.
The doors in the facility stand out clearly.
The facility has a toilet marked as accessible. One or both sides of the toilet seat lack a support rail.