Opioid substitution treatment

The route to the main entrance

• The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
• The route to the entrance is smooth and sufficiently wide and illuminated.

The main entrance

• The entrance is hard to perceive but illuminated
• The doors connected to the entrance are hard to perceive. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.

In the facility

• The customer service point is located on floor 2.
• For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift cannot be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
• The doors in the customer service point are hard to perceive.
• The waiting room of the customer service point has no queue number system. The waiting room has chairs.
• The customer service point has a toilet marked as accessible on floor 2. The door is too narrow.