Self-registration machines are taken into use in health centres in spring 2026

In the future the clients register for both the booked appointment as for the queue with the machines. The registration applies to all services at the health centre. Registration only with the machines, when they have been taken into use at the health centres. 

At some health centres, also HUS LAB and HUS RTG operates in the same facility, who have their own machines and separate service numbers.

How does the the machine work?

1. Show the Kela card, driver´s license or the personal barcode on the ID card or the QR code on the back of the new ID card. The QR code on front of the new ID card don´t contain the personal identity code and the machine can´t find the appointment with it.
2. When you have showed your card, the machine marks you as registered for the booked time.
3. If you don´t have an appointment: choose the service on the machine, which you want to register for ( i.e. emergency clinic or patient office/guidance). If several family members need to register, register every person requiring care separately. When the first one is called, you can all go into the room at the same time.
4. You will automatically get a ticket from the machine, which include your service number and directions to the right waiting room.
   • The service number is not a queueing number, but the machine gives it randomly. The number remains the same, even if you will go to many experts.
   • The service numbers are not in queuing order, so wait for your turn.
   • If you have appointments to several experts, keep your service number during the whole time.

Waiting room

1. When you have received the service number from the machine, go the waiting room according to the directions on the ticket.
2. The expert will call you with your service number to the room. You can see the expert´s call on the info screen in the waiting room. On the info screen you can see:
   • the service number, when you are called to the room,
   • the room number beside the service number,
   • the latest information such as, campaigns and events.

Where are the machines located?

At most health centres the machines are located directly at the entrance. At Martinlaakso, Korso and Tikkurila health centre there are machines on every floor.

At some oral health clinics the registration point can be moved from the unit to the lobby on the bottom floor. You register in the same way, but in the future it is made before going to the oral health clinic.

Where are the machines in use?

In the future you shall register to these services with the self-registration machine:

• Assistive equipment services
• Health centres with and without appointment
• Diabetes and foot care services
• Oral health care services
• Mental health and addiction service stations
• Speech, nutrition, occupational and physical therapy services for children
• Speech, nutrition, occupational and physical therapy services for adults
• Travel vaccinations
• Communicable diseases and infection control unit
• Maternity and child health services in Koivukylä, Korso and Sampola in Kerava
• Social work for adults in Koivukylä, Myyrmäki and Vernissakatu 8 C
• Social work for children in Myyrmäki.

When are the machines going to be taken into use?

Self-registration machines are going to be taken into use step by step. The machines are taken into use as follows:

• Tikkurila health centre ( Kielotie 11): Tuesday 24.3.2026
• Länsimäki health centre (Keilakuja 1): Tuesday 31.3.2026
• Martinlaakso health centre (Laajaniityntie 3): Thursday 16.4.2026
• Koivukylä health centre (Karsikkokuja 15): Tuesday 21.4.2026
• Korso health centre (Naalipolku 6): Tuesday 5.5.2026
• Myyrmäki health centre (Jönsaksentie 4): Tuesday, 12.5.2026.