Safety and security

Safety is one of the basic necessities of life – it supports your wellbeing and health. Safety consists of physical and psychological safety. Physical safety means, for example, the safety of your home or environment or safety in traffic. Psychological safety includes healthy relationships and the feeling that you can live without fear of discrimination, bullying or violence. 

Wellbeing services – Wellbeing Services County of Vantaa and Kerava Learn about services and events that support your everyday safety in one place.
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How to ensure your physical safety

Physical safety means that your environment is safe and any risks have been minimised. You can contribute to your safety in many ways:  

  • At home: Make sure your home is fire-safe, keep first-aid supplies at hand and avoid accidents, such as slipping on slippery surfaces.  
  • In traffic: Follow the traffic rules and wear a seat belt. When cycling, wear a helmet.  
  • In everyday life: Prepare for disruptions, such as power cuts, and keep important contact information at hand. 
Safety – The Finnish National Rescue Association On this page, you will find instructions for fire safety and preparedness as well as checklists and practical tips for improving safety at home and in your everyday life.
Contact – Rescue services (in Finnish) You can contact an on-call fire inspector if you have any questions about fire safety.
In traffic – Finnish Road Safety Council Remember to follow the traffic rules and always wear safety gear, such as a helmet and a seat belt.
Let’s make a safer everyday life – Kotitapaturma On this page, you will find information and materials for avoiding accidents at home and in your leisure time.
Preparing for incidents and crises – Suomi.fi By being prepared, you will be able to overcome incidents, crises, and emergencies. Read the preparedness guide to learn how to prepare for and take proper action in different situations.
Safety plan – City of Vantaa (in Finnish) Learn more about the City of Vantaa safety plan, which aims to prevent accidents, crime and incidents as well as improve the sense of safety and security in the city.
Safety and security – City of Kerava The City of Kerava is responsible for the safety of its residents together with relevant authorities. Read the instructions and learn more about Kerava’s preparedness plan.

How to ensure your psychological safety

Psychological safety means the feeling of being able to live without fear or a risk of violence, bullying or discrimination. It is built on trust, respect, and stable personal relationships.

How to improve your psychological safety:

  • Maintain and cherish healthy relationships.  
  • Set healthy boundaries and seek interactions that make you feel respected and safe.  
  • If necessary, seek help – talking to your friends, family or a professional can help if you have experienced discrimination, bullying or other difficult situations.  

Here you can find help and support if you have experienced domestic violence:

Help and support for people who have experienced domestic violence – Wellbeing … Many people have experienced domestic violence. Help is available – do not hesitate to seek it.
Help from the chat – Online Shelter This is a confidential chat service. Chat with a violence prevention work professional about your own or your loved one’s situation.
Helpline for victims of domestic violence and violence against women – Nollalin… Talk with a violence prevention work professional. The telephone and chat services are confidential.
Services – Victim Support Finland This page provides free and confidential support for victims of crime, their loved ones, and witnesses as well as advice for the different stages of the criminal procedure.
112 Suomi application Download the free 112 Suomi application that shows your location to the emergency centre when you make an emergency call. You will also find hotline numbers and instructions for different situations in the application.

In an emergency, call 112.

The 24-hour MIELI Crisis Helpline provides urgent crisis assistance and support at the number +358 9 2525 0111. You can call the number anonymously and your conversation will be confidential. 

Social and crisis helpline: + 358 9 4191 5800. The 24-hour social and crisis helpline provides urgent crisis assistance and support for traumatic experiences.

Stay safe online

Take care of your own and your loved ones’ safety online. Keep your devices up to date, use strong passwords, do not click on suspicious links, and protect your personal data. A reliable authority, company or service provider will not ask for your password or banking information over the phone or by email. 

If you are unsure about the sincerity of a message or caller, do not answer it. Check the official website of the service or authority, for example, the website of your bank or service provider. Do not click on the link in the message. Safe internet use mitigates risks and protects you from scams and cyber threats. 

Keeping your information secure both home and work – Traficom Tips for improving your data security
How to use the internet safely – Victim Support Finland (in Finnish) See the instructions for safe and secure internet use.
My personal data has been misused or leaked – Suomi.fi See the up-to-date instructions on what to do when your personal data ends up in the wrong hands or has been leaked in a data breach.
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