First aid and emergency services
Emergency care is needed whenever a client's health problem cannot safely wait until the next working day.
Key contact details
Who to contact?
On weekdays at 8.00–16.00, urgent care is provided by your health centre.
At other times, call Medical Helpline at 116117.
Before going to the HUS emergency room, call the toll-free Medical Helpline at 116117. We will assess your situation and direct you to the correct unit. Medical Helpline has a free text service for people who cannot hear or produce speech.
If the situation is life-threatening, call 112.
The emergency number is only for urgent emergencies when you need the help of the authorities (police, emergency care, rescue services or social services).
Emergency dental care
Social and crisis services
Social and crisis emergency services
tel. 09 4191 5800. Social and crisis emergency services provide acute psychosocial help in shocking life situations around the clock.
Child welfare emergency services
Emergency services for families with children and child welfare tel. 09 4191 5500, Mon–Fri 8.00–16.00