Oima service

The advantages with Oima are, that compensation receivers in the future themselves can notify their matters regarding care through their own service portal and can check their own agreements, compensation calculations and information regarding retained free days.  The valid tax card information used for the payment of compensation will be updated electronically in Oima directly from the Tax administrations system.

The introduction of the Oima service will change the payment day for compensation. Today the compensation and reimbursement of expenses are paid in general during the current month. With the introduction of the Oima service, the compensation for the care period and the reimbursement of expenses are paid on the 15 th on the following month or in other words the compensation and reimbursement for October are paid 14.11.2025. With the change you can report events for the entire care period at the same time.   The goal with the change is to decrease the rectification of faults and recovery of payments.  

With the introduction of Oima, for substitute carers in elderly and disability services will no longer receive compensation automatically. From now on, they must record the completed care sessions directly in Oima. 

Changes in payments for substitute care 

Since Oima was introduced, substitute carers will not be paid automatically anymore. From now on, substitute carers will have to add their actual care days in Oima. In the future, the substitute carer will only be paid for logged days during the treatment period. The fee is paid on the 15th day of the following month, or the weekday before it. If care days are not logged, the substitute carer’s fees will not be paid.  

Remember the correct tax card  

Please make sure that you have a valid and correct tax card in Oima. From now on, substitute carers cannot be paid using a tax card for earned income, instead you need a tax card for informal care (omaishoitajan verokortti). If Oima shows that your tax card is missing, please request the correct tax card from the Tax Administration (Vero) – it will be automatically sent to Oima. 
 

Registering for the service and logging care days 

Please go to minun.oima.fi to start using the Oima service. You will need an email address to register. Click “Create an account for free” and sign up for the service by using strong identification.  

• Check your current contract, personal details, and tax card. 
• Log your substitute care days: Each care day you register corresponds to one full day of leave granted to the informal carer. For example: if the informal carer has been granted two days of leave, you can log two care days in Oima. 
• You and the informal carer can agree whether they take the day off in one go or split into several blocks. 
• The care days you log in Oima are automatically added to the informal carer’s calendar.  

Registration to the Oima service and trainings

The Oima service is put into use after 1.10.2025 at https://minun.oima.fi/login?lang=en_US. Start creating an account with the "Create an account for free" button. You log in to the Oima for the first time with strong authentication.  After registration, you will be able to log in with our own created credentials.  

Trainings are organized for users of the service as remote trainings (Google Meets). You need internet access, a computer, smart telephone or a tablet to participate in the remote training. You find the dates to the trainings in the end of this article.     

The training will cover how to log into Oima, how to register care periods, checking agreements and information about free days as well as calculation of compensation.   

Training Recordings

You can find recordings of past training sessions via the links below. Recordings of upcoming sessions will also be uploaded to this page.

• Informal care
• Substitutes in informal care
• Long-term family care

• Other compensation recipients

  If you want to change the subtitles to other languages, please do it on YouTube using the fourth button (“Tekstitykset”) in the lower right corner. The video is available in Arabic, Russian, Somali, English, and Swedish.

Help telephone for caretakers and compensation receivers

You can contact the Oima help telephone in questions regarding Oima and the use of Oima, which serves caretakers and compensation receivers during the time 1.10–31.12.2025 on weekdays 12–15. If the service is busy, they will contact you during the same day.

Oima help telephone: 050 952 0192