Activate Suomi.fi messages – accept digital messages in Maisa

Receive messages and letters digitally directly in Maisa 

If you use the Maisa customer portal, you can do the following measures:

• Turn off  "Post" in the settings, and you will only get the letters in Maisa. Do the selection in Notifications > General or Account settings in the mobile > Notifications > Communications selection.
• It can also be good to activate push notifications in the application, when a notification will come for new messages, and you won´t miss them.

After this you will receive messages regarding care, services or invoicing in the Suomi.fi service. 

If you already use the digital post service (Suomi.fi messages, Omaposti, Kivra), you will no longer in principle receive paper letters. This mean, that you will also receive invoices electronically to the digital post service in the future. Please check, what digital services you use and follow regularly, so you can see when new messages and invoices come.

If you cannot or do not want to receive digital messages, you will get messages related to care, services and invoicing by mail as paper letters in the future.

2026 the messages from authorities are primarily sent digitally
 

During the year 2026 the post from authorities will primarily be sent digitally to everyone, who take care of matters electronically. 

Adult persons who identify themselves in the authorities’ electronical services get Suomi.fi messages in connection with the identification to Suomi.fi without separate consent, if he/she haven´t used the service before.

Those, who can´t use digital services, receive also in the future the post from authorities as paper.

See more detailed instructions of the use of digital services on the web pages of client fees.