Safe transactions in the Wellbeing services county – our employees never ask for customers' bank details

Our services are based on trust between customers and employees. With trust, we can offer smooth and customer-oriented services. Maintaining trust requires that our customers know their rights and the rights of our employees. This ensures that transactions are safe and prevents potential fraud attempts in the name of the wellbeing area.

Employees do not ask for bank details

Our employees always follow strict security and ethical guidelines. They have clear instructions on how they can contact residents and what information they can ask from customers. It is important for every customer to remember that:

• Wellbeing area employees never ask customers for money, bank cards, PIN codes, or PIN codes.
• If someone presents themselves as a wellbeing area employee and asks for your payment information or bank card details, contact the police immediately.
• Our employees always have an official Vantaa and Kerava wellbeing services county staff card, which they can use to verify their identity.

Safe transactions are of utmost importance to ensure our services function properly. Therefore, do not provide sensitive information unless you are completely sure who is asking and for what purpose.

This translation was made by artificial intelligence.