Children and young people can now give feedback on our services

News

Are you a 7–17-year-old VAKEn customer? We hope to hear your feedback on our social and health services, so we have introduced a customer feedback survey for children and young people.

Anna palautetta kuvituskuva

Collecting customer feedback and involving customers in service development is important at VAKE to make our services more customer-oriented and provide genuine benefits to our customers.

We have introduced a feedback form for children and young people aged 7–17 to collect feedback better from customers of different ages in the future.

A paper version of the feedback form has also been designed for children and young people, and paper feedback forms are offered in all units for those children and young people who cannot or do not want to fill out the electronic form.

How can a customer give feedback on social and health services?

Customer feedback is collected through VAKE's website: Give us feedback

After selecting the target unit, the feedback system will ask for your age group and provide a feedback form accordingly.

You can get a paper feedback form from the unit you are visiting.

This translation was made with artificial intelligence.