Tikkurila Substance Abuse Outpatient Clinic

The route to the main entrance

• The 2 accessible parking spaces are located outdoors under 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
• The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
• The route to the entrance is guided, smooth and sufficiently wide and illuminated.

The main entrance

• The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
• The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens easily manually.

In the facility

• The customer service point is located on floor 2.
• For moving around, there is a lift cramped for wheelchair users that is difficult to perceive; the door opens easily manually. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
• The customer service point has directions to the different facilities.
• The customer service point has thresholds over 2 cm high.
• The doors in the customer service point stand out clearly. The glass doors have contrast markings.
• The waiting room of the customer service point has no queue number system. The waiting room has chairs.
• The customer service point has an accessible toilet on the same floor.